Deliver better experiences

Get feedback and suggestions from your customers using Vocal, for free

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A super-hero manager who is listening to all their customers suggestions

100% Private

No customer comments are shared in public

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Resolve complaints

Get feedback and follow up with customers in private

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Free to use

View and respond to messages for free, forever

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Get the most honest feedback you've ever had

Vocal is a free trusted platform that your customers are comfortable using. You'll get more honest feedback and suggestions using Vocal because we make it so simple for your customers to share.

Pricing

Essential

Everything you need to start listening to and learning from your customers.

Get customer feedback

Respond to customers

Manage by email

Free

Billed annually

Active

Boost your numbers by helping customers share seamlessly.

Get customer feedback

Read and reply to suggestions

Manage by email

Unlimited promotional materials

Share link to your suggestion page

£29 /year

Billed annually

Growth

Incentivise feedback, resolve issues & surprise customers with rewards.

Get customer feedback

Read and reply to suggestions

Manage by email + manager app

Unlimited promotional materials

Share link to your suggestion page

Create & share vouchers

Run competitions

£89 /year

Billed annually

Unlock your Vocal community with Pro membership

All product features plus:

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Run competitions

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Issue vouchers

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Manage your account through the app

Now available in Edinburgh at over 6000 locations

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We are part of the RBS entrepreneur accelerator based in Edinburgh